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At Fussell Tire Pros, we take pride in offering the best customer experience to Valdosta, GA, Woodgate, GA and Remerton, GA. We strive to provide our customers with the best experience possible each visit.
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1775 Westside Way Valdosta, GA 31601 Phone: (229) 259-0034
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We were southbound on I 75 when a indicator came on showing a tire pressure problem. I assumed I’d picked up something on the highway and had a leak developing in a tire. This was our third day on the road and I couldn’t risk a blowout on the highway. I started to pay close attention to the roadside advertising and spotted Fussell Tire Pros. We took the exit and went to the shop. We entered the shop at 9:30 and left at 9:45. The technician was helpful. The waiting room was clean. Our car was taken in for inspection. We were told that it was a sensor problem. All tire pressures were fine and we were ready to go. I was so impressed with the service. I asked if I could buy one of their ball caps, and was told they were not for sale, but wait, he said. He went into the inner office and came out with complementary swag a T-shirt, an insulated cup, and two beer coolers for us. I offered a complementary tip in appreciation which he said he would pass on to the employee would inspected her car. First rate, customer service in a very professional environment. By the way, the T-shirt was green, my favourite color!
A girl’s worst nightmare ….I picked up two nails at 500 pm, from who knows where, and had to have my tire replaced two hours from home on the Saturday after Thanksgiving! Of course, insurance didn’t come to my rescue, but John from Fussell’s came as soon as possible with a tire and his truck which had all kinds of gadgets. He fixed my tire and I was off and on my way in a little more than two hours! Thanks John and Fussells!
The staff were friendly, place was clean, the waiting room/break room was cool, service was relatively quick, but also efficient. I had my tire replaced, a couple of lug rods replaced, balancing, alignment, and preventative checks done in less than two hours. They were honest and more than fair with their pricing in my opinion. Definitely worth a call.
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